The Scoop: TikTok ramps up social pressure ahead of looming U.S. ban

Also: FCC chair sends ‘end DEI’ message to companies; Block CEO Dorsey catches heat for insensitive layoff email.

TikTok is ramping up its efforts to avoid a U.S. ban as the April 5 deadline approaches for its forced sale to a non-Chinese owner such as Oracle.

With legal challenges mounting and the threat of a ban growing more real, the platform is taking a new approach by launching an extensive advertising campaign aimed at bolstering its public image. The campaign, which includes TV spots, social media ads and print advertisements in major newspapers, highlights personal stories such as a woman who found a kidney donor through TikTok and emphasizes the platform’s role in supporting small businesses.

 

 

TikTok has already spent over $7 million on advertising in February and March, surpassing its $5 million spend during the same period last year, according to the New York Times.

But TikTok isn’t just relying on traditional advertising; the company is also increasing its presence in Washington, D.C., in an attempt to influence lawmakers and sway public sentiment.

TikTok is “trying to raise public sentiment in favor of the company,” said Lindsay Gorman, managing director of the technology program at the German Marshall Fund and a tech adviser under the Biden administration.

“TikTok is essentially trying to re-litigate the law and encouraging Congress to backtrack on calls to enforce it.”

Why it matters: TikTok’s new approach marks a shift from its earlier focus on legal tactics to a more grassroots campaign aimed at influencing both public opinion and lawmakers.

By framing itself as a platform that has positively impacted people’s lives, TikTok hopes to avoid alienating users who may not be following every legal development. The company knows that public sentiment could be the key to its survival, but it also faces a delicate balancing act.

While it is vital for TikTok to mobilize users in its defense, it is equally important that the company doesn’t scare its core audience. In previous efforts to combat the threat of a ban, TikTok users had already shown signs of anxiety, with many deleting the app when they feared it might be banned.

“It’s a total 180,” H. Lee Justine, a TikTok creator and author, told the Times. “Back in January, if you were on the app, you were hearing about the ban every single day. It’s not even on my For You Page now — no one’s chattering about it.”

TikTok needs to reassure casual users that the app is not going anywhere and that it is still a viable platform for entertainment, business, and personal connection.

TikTok is carefully crafting its message to highlight its value, rather than focusing solely on the risks of a ban. By emphasizing the real-world impact TikTok has on users’ lives – whether by connecting individuals with life-saving resources or supporting small businesses – it makes a more emotional appeal.

As the saying goes, there’s power in the people.

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Casey Weldon is a reporter for PR Daily. Follow him on LinkedIn.

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