The Scoop: Harvard sends message of change to donors after disappointing financial year
Also: Kroger responds to price-gouging claims; Browns try to sell fans on relocation plan.
Harvard’s coffers took a hit as mega-donors followed through on promises to pull back gifts over the school’s response to acts of antisemitism on campus related to the Hamas-Israel War.
The Wall Street Journal reported that the prestigious university received $1.17 billion in gifts for the fiscal year that ended June 30. This amount is lower than the $1.38 billion it received during the same period last year.
While the university’s endowment gained 9.6% for the fiscal year, gifts to the endowment fell 34% to $368.1 million, per WSJ. Distributions from the endowment makes up 37% of Harvard’s revenue for the year, according to the university’s financial report for this fiscal year.
Following the Hamas attacks in Israel on Oct. 27, 2023, protests erupted on campuses across the United States, including Harvard. As the conflict grew into a full-blown war, some pro-Palestinian protests resulted in acts of antisemitism. Former Harvard President Claudine Gay stepped down in January amid criticism of her response to the situation as well as allegations of plagiarism.
As a result, mega-donors billionaire Ken Griffin and the family foundation of investor Len Blavatnik suspended their giving to the school until the university showed commitment to making meaningful changes.
Why it matters: Highlighting an organization’s values is crucial for building strong investor and donor relationships. Supporters need to feel confident that their investments align with their personal beliefs.
In Harvard’s case, the university had to regain the trust of donors like Griffin and Blavatnik, who had apparently lost faith due to recent events. To achieve this, the school needed to send a clear message about its commitment to promoting acceptance and tolerance on campus. That was a central part of the university’s 2024 fiscal report.
In a statement in the report, Harvard President Alan Garber said plainly that Harvard has endured a difficult year. But they’ve used what they’ve used during that time to make necessary improvements. That includes conducting multiple task forces to explore what has taken place on campus since the Hamas attacks in Israel last year.
In June, the school released a series of task force findings, which admitted that Jewish, Muslim and Arab students had been discriminated against and bullied on campus. Garber described them in the report as “paths to more meaningful communication and constructive disagreement.”
As part of its communications on Thursday, Garber wrote that the school is committed to rebuilding a “sense of belonging” and a “genuine acceptance” on campus.
“Our community is what matters most,” his statement reads. “That is why its renewal and care are paramount, and why we have launched efforts to understand where and how we can improve.”
As part of the financial report, Garber also made sure to point out all the good work, research and important work the university is doing to improve the world. He specifically highlighted that the work is made possible by the generous financial donations and gifts the school receives every year.
Obviously, actions will speak louder than words in the end and Harvard will need to further show donors that the work is being done. But taking accountability and painting a picture of what lies ahead is an important step in that process.
“Our University will emerge stronger from this time – not in spite of being tested, but because of it,” Garber wrote.
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- Michigan U.S. Rep. Rashida Tlaib has raised concerns that grocery giant Kroger could use facial recognition technology and real-time shelving data to develop discriminatory pricing practices. “The use of facial recognition tools has the potential to invade a customer’s privacy and employ biased price discrimination,” her letter reads.” The allegations follow previous questions raised by Senators. Elizabeth Warren and Robert P. Casey, Jr. this summer. The social media post resulted in a new firestorm of headlines at a time when Kroger is currently locked in a legal battle to acquire one of its largest competitors, Albertson’s. Kroger quickly acted to deny the allegations, saying bluntly that the company “does not and has never engaged in ‘surge pricing.’” But beyond that, it took the important step to outline how it intends to use the technology: to lower consumer costs. But after years of soaring food prices, consumers are skeptical of a grocery store making those promises when the potential for misuse is so apparent. Whatever Kroger’s intentions, it needs to make them clear in a way the average consumer can understand – and fast. A real-world example of the technology in action could go a long way – because what positive impact can facial recognition software have on customers? Kroger needs to help the public understand.
- The owners of the Cleveland Browns have announced plans to move the franchise to nearby suburb Brook Park, where they intend to build a domed stadium and a sprawling campus. The team intends to relocate to the $2.4 billion complex after the 2028 season. To make this a reality, the team’s leadership will likely seek around $1.2 billion in public funding. Since the city of Brook Park probably can’t afford to cover that cost, Browns ownership will likely turn to the county and state. From a public relations standpoint, the Browns must convincingly demonstrate to fans and regional residents why this deal benefits them. One reason for this is that currently, most local elected leaders outside of Brook Park oppose the move. Cleveland’s mayor described the Browns move as abandoning Cleveland. Cuyahoga County Executive Chris Ronayne has been an outspoken advocate for the team staying in downtown Cleveland and isn’t ready to concede defeat yet. The franchise has wisely used its messaging to convey that, even though the club is moving outside city limits, it will remain part of Northeast Ohio’s “fabric.” It has also emphasized that the short move from the current stadium will benefit the region as a whole long term. This aspect of the message is crucial, especially given the team’s current struggles as one of the worst in the NFL. By announcing the decision mid-season, the ownership has given fans something exciting to focus on while the team works to improve its performance. In their statement, the Browns acknowledged: “We know our season hasn’t started as we had hoped, and we’re working hard to improve each week to make our fans proud. At the same time, we must commit to the best long-term, sustainable solution for our stadium and provide the world-class dome experience our fans deserve.” Ultimately, the Browns’ leadership team may view the Brook Park move as its best business decision, but it will only succeed if they can win over all their stakeholders.
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Singer James Blunt said he feels “stupid” for letting the public give him a new name. But in reality, the promotion to re-release his “Back To Bedlam” album is a stroke of branding genius. Ahead of the album’s 20th anniversary, Blunt – famous for his song “You’re Beautiful” – went to social media to let fans know that if they made the album reach No. 1 in the charts, he’d legally change his name to whatever they picked. The album did indeed hit No. 1 and the fans chose … Blunty McBluntface. “The people I pity more is my family,’ Blunt told ITV’s Good Morning Britain. This campaign is a great example of knowing your audience and leaning into it. While Blunt still has a lot of fans of his music, in recent years he’s become better known for his dry, self-deprecating sense of humor on social media, with over 1.1 million followers on Instagram. Most of his posts never mention specific songs or clips of his music, which even he famously makes fun of. Blunt is leaning into his public perception and taking humiliation all the way to the bank. An unconventional strategy, but one that’s paying off in a tangible way.
Casey Weldon is a reporter for PR Daily. Follow him on LinkedIn.