Should JPMorgan’s CEO have cursed on a conference call?
Critics in the press have chided Jamie Dimon for his choice of words, but perhaps Dimon is simply taking a note from social media.
JPMorgan Chase CEO Jamie Dimon had some bad news for analysts on a Wednesday earnings conference call: $990 million in after-tax legal expenses related to foreign exchange trading.
Dimon explained that there would probably be more expenses to come, but that executives would try their best to “stop stepping in dogsh–, which we do every now and then.”
On the one hand, that’s textbook executive communication. Dimon admitted mistakes, was honest that there may be more difficulty to come, and promised to make changes. On the other hand, he cursed.
BusinessInsider called the CEO out for his “potty mouth.” Forbes columnist Antoine Gara opined that Dimon “isn’t choosing his words wisely.” The headline on his column said the CEO “resorts to profanity.” Crain’s New York Business simply called Dimon’s comment a “choice remark.”
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.