What you can learn from Southwest’s comms meltdown
Behind the airline failure was a comms breakdown.
Behind the airline failure was a comms breakdown.
Plus: The spread of misinformation after Damar Hamlin’s collapse.
Plus: Everyone’s Googling TikTok songs.
Plus: Previews from CES.
This should be your big new year’s resolution.
Here are some ground rules for communicating layoffs in a kind way.
DICK’S demonstrated its commitment to gender equality when it started a conversation after a video highlighting the disparity between male and female athletes went viral.
Plus: Whatever is happening with Twitter today.
Plus: Hundreds leave Twitter after Musk’s ‘extremely hardcore’ plan.
It’s a difficult metric to obtain — is it even worth trying?
Plus: Americans are listening to more podcasts.
Plus: Sale of ‘A Christmas Story’ home goes viral.
Plus: Chipotle faces online anger.
Also: Instagram tops U.S. app downloads.
Plus: Parler accidentally shares 300 email addresses in email blast.