Ragan Insider Clare Lane
Twitter users remember Harper Lee and her powerful words
Thousands took to Twitter to commemorate the best-selling author, who died Friday, by sharing her inspirational messages.
Search Results (opinion)
Ragan Insider Jayson DeMers
10 ways to become a better communicator
Whether you want to hold better conversations, become a stronger writer or improve your relationship with your boss, these tips can help.
Ragan Insider Clare Lane
Apple chief defends rejection of FBI court order
Tim Cook vowed to protect iPhone owners and uphold the tech group’s integrity by declining to help the bureau hack a phone used in a recent terrorist attack. Social media users are divided.
Ragan Insider Kenneth Waldman
The 5 best online writing tools to boost productivity
This essayist says the best thing you can do as a writer is to clear the decks for creating original content. Arm yourself with these devices.
Ragan Insider Tor Constantino
5 pieces of PR advice for Martin Shkreli
One PR pro shares tips for the former pharmaceutical executive who has been dubbed ‘The Most Hated Man in America.’
Ragan Insider David Hlavac
3 press conference lessons from Cam Newton
The Carolina Panthers quarterback fumbled on the field and in his post-game interview with reporters. Here’s what you can learn from his mistakes.
Ragan Insider Rick Riddle
4 kinds of blog posts to boost your organic traffic
The road to successful blogging is bumpy. To help you establish your presence online, one writer offers methods to improve your content and entice readers.
Ragan Insider Beki Winchel
Martin Shkreli clams up for Congress, yaps on social media instead
Dubbed ‘The Most Hated Man in America,’ the pharmaceutical chief drew strong reactions after smugly calling members of the legislature ‘imbeciles.’
Ragan Insider Lexa Gundelach
4 ways to improve your customer service online
An effective social media can strategy bolster relationships with consumers. Here are four ways to ratchet up your brand’s interactions through online networks.
Ragan Insider Beki Winchel
Twitter users poke fun at David Bowie mural
Many said the graffiti artist did a horrible job with his intended homage to the late musician and artist. Here’s how one local radio show took advantage of the criticism
Ragan Insider Beki Winchel
Twitter users ridicule Democratic coin tosses in Iowa [UPDATED]
The simple flips decided which candidate would receive extra delegates in several counties in the neck-and-neck contest. Online backlash was swift and scathing.
Ragan Insider Bill Comcowich
Study: The characteristics of highly shareable content
There may not be a formula for viral content, but stories with the following attributes are likely to spark significant sharing.
Ragan Insider Natalie Petersen
How to use social media to win at customer service
Social media platforms can provide many opportunities for engagement. Follow these tips to make the most of them.
Ragan Insider Beki Winchel
New York ethics board requiring PR pros to register as lobbyists
Communicators are lashing out at a recently passed proposal that expands the definition of ‘lobbying’ to include media relations activities.
Ragan Insider Michael Maslansky
Communication strategies from Donald Trump
The GOP front-runner is no newbie when it comes to public speaking. His polarizing rhetoric aside, it’s tough to deny his ability to rev up an audience. Here are lessons for PR pros.
