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Ragan Insider   |  Nadya Khoja

Tips for dealing with negative customer feedback

Customer feedback comes in many forms and can eve be hostile. Often, customers reach because they need assistance in better understanding the product or too. Remember these tips when tackling the duty of dealing with customers in flux.

Ragan Insider   |  Maria Scopelliti

16 content marketing resolutions for 2016

2015 was a milestone year for content marketing, and it’s become one of the most relied upon tools for brand managers to directly reach audience members. These tips will help strengthen your company’s strategy and shift from traditional tactics.

Ragan Insider   |  Daniel Glickman

5 tips for shaping your content to fit Gen Z

Generation Z is a big part of today’s online picture, and about as innately high-tech as they come. Want to engage with your content? Here are a few suggestions for how to gain traction online with this post-millennial group.