Marketing

Justin Joffe

Costco reinstates pandemic purchase limits, small businesses refuse to automate customer service, and Delta looks to ban unruly passengers

Also: Unilever launches Hispanic Heritage Month initiative across brands, how to tell sustainability stories with subtlety, and Apple pushes back against EU USB-C push.

Brian Pittman

3 marketing principles for reaching Hispanic audiences

Hispanic Heritage Month is underway. Here are three ways to avoid common multicultural marketing mistakes in your campaigns.

Justin Joffe

Grubhub and DoorDash support NYC delivery worker laws, income bracket predicts comfort traveling during pandemic, and Wikimedia’s new CEO looks to fight disinformation

Also: Mars Wrigley promotes self-love with pink Starbursts, Twitter launches tipping feature and Volvo sets new sustainability goals backed by research.

Justin Joffe

Google buys $2.1 billion office building in NYC, patrons avoid companies that lack sustainability and DE&I policies, and DOJ sues American Airlines and JetBlue

Also: McDonald’s makes sustainable Happy Meal toys, Amazon lobbies to legalize marijuana, and McKinsey & Company comments on explainer video series for kids.

Ragan Insider | Ted Kitterman

How to be more sophisticated in your privacy messaging

Beyond the challenges in safely managing your customer data, it is essential to differentiate between first-party data and first-party cookies.

Justin Joffe

White House shares plans to lift international travel ban, fewer Americans get their news from social media, and L’Oréal reaches sustainability milestone

Also: OKCupid introduces pro-choice profile badge, Twitter announces new partnership program members, and Peloton turns the page with hotel expansion announcement.

Justin Joffe

Facebook responds to WSJ investigative series, consumers prefer user-generated content, and Amazon cracks down on fake reviews

Also: Communications lessons from the 2021 Emmys, Clubhouse hires head of news, and Sears announces restructuring plans.

Ted Kitterman

Instagram boss defends podcast interview, how testing can reduce COVID-19 risk, and Latinx workers share about the impact of colorism

Also: Zillow decouples worker location and pay scale, MassMutual looks to move on from oversight failure, tracking the most loved influencers, GM extends Chevy Bolt production shutdown, and more.

Jamie Kightley

The pandemic reveals the advantages of the virtual event

After many have had to pivot from in-person conventions, tradeshows, and media events to their virtual alternatives, some are seeing the opportunities.

Brendan Gannon

Blog filled with unique insights about COVID-19 elicits coverage from major media outlets

Livongo’s blog has received coverage in major media outlets and landed the top prize in the Blog (Health Care PR and Marketing) category of Ragan’s PR Daily Awards.

Ted Kitterman

Instagram responds to WSJ report, 3 in 5 Americans support White House vaccine rules, and Apple’s annual event sparks debate online

Also: California recall highlights COVID-19 and vaccination topics, Whirlpool offers $1,000 bonus to vaccinated workers, Litecoin creator apologizes for spreading misinformation, and more.

Ted Kitterman

Walmart reacts to fake Litecoin press release, Nicki Minaj shares vaccine misinformation, and workers take a pay cut to be remote

Also: Workers slam the honor system in enforcing vaccine mandates, a report says Instagram is toxic for teens, Kentucky distiller Heaven Hill faces strike over work conditions, and more.