Executive Communication

Ragan Insider | Prarthana Ghosh

20 questions to ask employees in 2020

Follow this guidance to craft smarter surveys and help your organization improve engagement, retention and morale.

Ragan Insider | Beki Winchel

Virgin Media, T-Mobile and more disclose data breaches; YouTube demonetizes ‘coronavirus’; and Tito’s Vodka corrects a COVID-19 fallacy

Also: Free-doughnut Fridays for Dunkin’ loyalists, Google to index by mobile-friendly websites, most communicators don’t quite get SEO, and more.

Ragan Insider | Ted Kitterman

PR pros mark International Women’s Day

The industry still has work to do to combat discrimination and close the pay gap. Here’s what some leaders are doing to spotlight the contributions of women in communications.

Ragan Insider | Carmine Mastropierro

7 tips to make your email super effective

Organize your text, limit each message to a single topic, avoid jargon and redundancies and, for Pete’s sake, double-check names and spellings. Oh, and when you can, make a phone call.

Ragan Insider | Ashleigh Kathryn and Joe Dunay

What strong women leaders mean to PR’s future pros

For the next generation of communicators, female initiative and mentorship has made all the difference.

Ragan Insider | Ted Kitterman

Crisis lessons from MLB and the Astros

After a cheating scandal rocked Major League Baseball, a series of response gaffes has made a seismic reputational disaster even worse. Here’s what one communications pro says went awry.

Ragan Insider | Beki Winchel

Robinhood scrambles after outage; Amazon, Walmart fight COVID-19 price hikes and bogus info; and it’s National Grammar Day

Also: Twitter beefs up its Lists feature for Android, BB&B taps Walgreens exec, key stats on podcasting, Ragan’s 2020 Salary & Workplace Culture Survey, and more.

Ragan Insider | Jaime Cox

10 tips to establish a consistent, captivating corporate tone of voice

Keep it simple. Be direct. Perhaps above all, use whatever influence or authority you have to help others succeed.

Ragan Insider | Beki Winchel

Twitter, Google and Walmart address COVID-19, MSNBC anchor resigns on air, and Recording Academy fires chief

Also: Amazon and Purell scramble amid sanitizer shortage, the growth of influencer marketing, Associated Press Australia closes, and more.

Ragan Insider | Joe McLeod

How reputation is the biggest factor for Super Tuesday

As the Democratic Party heads into a blockbuster day of primaries, one PR truth has been at the root of the top candidates’ success: long-term relationships carry a lot of weight.