Also: Amazon buys some airplanes, how PR and customer service should work together, how PR pros feel about the new year, and more.
What were the lessons of the past year when it comes to collaboration and accountability for remote employees?
2020’s hardships have opened the door to permanently transform the way we work. Follow this guidance to enshrine worker well-being at the core of your business strategy moving forward.
Also: How COVID-19 is affecting e-commerce, how to pitch TV news, join our Twitter #RaganChat, and more.
Also: Costco and JetBlue require masks, Salesforce cancels in-person Dreamforce, how you can lean on nostalgia during the pandemic, and more.
Also: Amazon encourages employees to reflect on Juneteenth, Facebook launches largest voting effort in history, younger users turning to Instagram for COVID-19 news, and more.
Communicators must play a central role in helping executives navigate the current upheaval and reverse centuries of inequality. The momentous journey must begin with small, yet crucial steps.
Comms expert Kristin Graham shares her tips for inbox messaging mastery.
Discover how Cargill and Ernst & Young are using Yammer networks to connect employees and drive business goals.
How should you handle those nasty critiques on Glassdoor? Should you respond at all? Follow this guidance to counter negative comments and protect your brand’s reputation.
We put together a list of vendors and solution providers to help you get a jumpstart on your needs for 2021.
HR and comms pros weigh in on ways to maximize the annual festivities amid a terrible year and a surging pandemic.
Crisis comms veteran Andy Gilman offers advice to organizations based on his work with Johnson & Johnson and Tylenol, and later advising the Canadian government during the SARS outbreak.
Mind these guidelines to write more compelling memos, sharper emails and meatier reports.
There’s plenty of work involved, but the payoffs are important: efficiency, collaboration, budget dollars and, potentially, a seat at the decision-making table.
