Ragan Insider Jamie Knightley
The current crisis demands more external communication
Here is why the current business environment calls for scaling, not slashing marketing and PR efforts.
Crisis Communications
Ragan Insider Ted Kitterman
How Franklin Mutual Insurance adjusted messages for the COVID-19 crisis
The insurance provider had to pivot from planned outreach during the health care crisis to find ways to bring everyone together.
Ragan Insider Beki Winchel
Best Buy to furlough 51k employees, Carnival chief promises robust comeback, and Google reminds people to wash hands
Also: Ohio Department of Health’s video on social distancing racks up 20M views, no new emojis because of COVID-19, pitfalls of email marketing, and more.
Ragan Insider Priyanka Agrawal
9 tips to protect your reputation during COVID-19
What can businesses and communicators do to safeguard carefully developed reputations and digital presences? Here are some tips for the current crisis.
Ragan Insider Jody Lowe
What’s working for financial comms during COVID-19
This public health crisis is also threatening markets and investment portfolios. Here is what is working for communicators looking to calm anxieties.
Ragan Insider Julie Wright
How to help TV news producers during COVID-19
TV reports still need to fill segment slots, but they’re limited in how they can go out and find stories. Here’s how you can be an important resource.
Ragan Insider Ivy Cohen
How to offer ‘greater good’ in your COVID-19 communications
With many organizations looking to offer help to their communities, it’s crucial to communicate these efforts in a way that feels authentic and thoughtful.
Ragan Insider Roula Amire
Take our survey on COVID-19’s impact on communications
Tell us how you’re reaching remote employees, if your value has increased internally, and what departments you’re working with in this short survey.
Ragan Insider Elizabeth Powell
5 sensible ways to help clients during the coronavirus crisis
Now is a time for everyone to pitch in, and agencies that can go above and beyond for their clients will be positioned to reap the benefits later.
Ragan Insider Beki Winchel
Iger returns in Disney’s hour of need, AT&T’s wireless offer for frontline health care workers, and Pinterest’s heartwarming video
Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more.
Ragan Insider Diane Schwartz
Aflac’s comms senior VP: ‘Communicators need to be the calm in the chaos’
Here’s how Catherine Hernandez-Blades is steering her organization through the current crisis.
Ragan Insider Borjana Slipicevic, Jackson Wightman & Simon Spichak
Are tech journalists covering non-COVID-19 related stories?
The answer, according to the data, is yes. Here’s a look at the trends in non-COVID-19 coverage.
Ragan Insider Bryant Hilton
Adjust your expectations of remote workers to become an accountable leader
How are you providing an example for employees during the current crisis? Here are two tips to improve your internal communications.
Ragan Insider Ted Kitterman
Chief empathy officers; Managing media requests; Employee burnout; and more
Here’s a roundup of the week’s crisis communication news for communicators.
Ragan Insider Christian Pinkston
3 principles for messaging during COVID-19
Don’t overshare, but be honest about the difficulties you face. Here are some tips—some of which countermand some classic tenets of crisis management.
