Allison Carter
Princess Catherine reveals cancer treatment after weeks of PR unrest
We now have a better understanding of why the princess has disappeared from public view.
Crisis Communications
Allison Carter
The PR team who helped bring Brittney Griner home on how they kept her in the headlines
It was a delicate balance involving great sensitivity and persistence.
Gabriel De La Rosa Cols
After the Princess Catherine photo disaster, have this conversation with your clients
It’s time to come clean about photos.
Allison Carter
Kellogg’s, Wendy’s CEO blunders show perils of this economic moment
The food industry is on thin ice with consumers.
Ragan Insider Allison Carter
5 tips for handling media relations during a crisis
It feels scary, but the media can be an ally.
Sean Devlin
What you can learn from Wayfair’s layoff communications
Wayfair cut jobs shortly after the CEO told employees to work harder. Here’s what stuck out.
Allison Carter
Top stories of 2023: Statements and social media posts from global companies on Israel
From silence to full-throated support of Israel and everything in between.
Allison Carter
Top stories of 2023: Crisis communications lessons from Harvard’s response to attack in Israel
And a look at one college that met the moment.
Allison Carter
By the numbers: What worries PR leaders most about the year ahead
Unfortunately, there’s a lot.
Chris Harihar
Lessons from OpenAI’s botched Friday news dump
Friday news dumps can work. Here’s why this one didn’t.
Sean Devlin
How communicators can navigate through cybersecurity crises
The ICBC cyberattack calls for revisiting some fundamental lessons.
Allison Carter
This is how many major companies have commented on Israel-Hamas war
Research sheds light on how the largest companies have responded.
Allison Carter
Saying sorry: The risks of apologizing after a statement goes wrong
APCO Worldwide Global Crisis Practice Lead Eliot Hoff speaks on why so many organizations’ Israel-Hamas apologies have fallen flat.
Ragan Insider Allison Carter
How to create a crisis comms plan — fast
Yes, you can put together a plan quickly. Here’s how.
Steve Smith
3 PR lessons in reputation and brand management from the suspension of Orioles broadcaster Kevin Brown
A few missteps turned the incident into national news.
