Allison Carter
The riskiest topics for businesses to address in the rest of 2024
Be on the lookout for these reputational risks.
Crisis Communications
Kennyatta Collins
Adobe’s lack of transparency is coming at a great cost
The tech company bungled their rollout of a new terms of service.
Ragan Insider Callie Krosin
Lessons in crisis communication from the U.S. Army
A case study from the PR Daily Media Relations Conference
Ragan Insider Allison Carter
Why you need a crisis framework
Crisis playbooks have long been the gold standard — but times are changing.
Allison Carter
Crisis comms strategies for protecting against deepfakes
A plan against deepfakes needs to be part of your crisis playbook.
Maria Stagliano
4 communication mistakes to avoid during a data breach
Don’t fall prey to these errors.
Allison Carter
Mise en place your crisis prep: A flexible framework for the worst
Using the IHELP model of crisis communications planning.
Julianna Jacobson
What the Apple, Bumble and Swehl ad controversies have in common
Swiftly retracting ads after release is not a sustainable solution.
Allison Carter
After a spring of protests, how colleges should plan for the fall ahead
It’s not over yet.
Chantal Riley
Learn from Eurovision 2024’s brand blunders
This year’s song contest was chaotic to say the least.
Edward Moed
Critical crisis lessons from the recent NBA and MLB scandals
A tale of two scandals — and two crisis responses.
Justin Joffe
Brown University explains end to Gaza campus encampment with empathy
A look at why Brown President Christina H. Paxson’s statement worked.
Sean Devlin
Communications lessons from the Nike layoffs
The employee response to Nike’s exec comms around its layoffs offer reminders about how comms influences the mixternal brand.
PR Daily Staff
How Alaska Airlines’ social media lead stays ready for crisis situations
Maddie Richter discusses the airline’s emergency response drills, her work-life balance and more.
Ryan J. Taylor
4 ways business leaders can prepare for presidential criticism
Small comments can have massive impacts.
