Vice President, Marketing
GNC
Lauren Mannetti: Transforming GNC’s brand and business through innovative marketing
Mannetti, vice president of marketing at GNC, is one of PR Daily’s 2023 Top Women in Marketing in the Brand Marketer category for her work revitalizing the legacy brand. Her strategic and consumer-centric approach to marketing has not only reinvigorated GNC’s appeal but also contributed significantly to the company’s business turnaround.
Lauren Mannetti, vice president of marketing at GNC, has emerged as a driving force in the modernization and transformation of the iconic 87-year-old brand. Mannetti’s accomplishments stand as a testament to her remarkable leadership and innovative mindset.
At the helm of a robust in-house marketing team, Mannetti is responsible for overseeing a diverse range of areas, including creative, loyalty, marketing planning and operations, email and sms, public relations, social media, influencer marketing, paid media, partnerships, and sponsorships. Her multifaceted role extends to serving as a senior-level strategic partner for GNC’s business units, showcasing her ability to bridge marketing and business objectives seamlessly.
Mannetti’s impact has been felt across various facets of GNC’s operations:
Marketing Transformation: Under Mannetti’s guidance, GNC’s marketing strategy underwent a significant overhaul, leading to a renewed connection with consumers and a reinforced leadership position. This strategic shift resonated strongly with consumers during the launch of Beyond Raw Concept X, one of GNC’s largest product launches to date. Within the first month, sales projections were surpassed by an impressive 25%.
Media Optimization: Mannetti’s acumen in media investments has driven a noteworthy 4.5% increase in incremental marginal revenue year over year, highlighting her meticulous approach to resource allocation and measurable impact.
Public Relations and Social Media Impact: Mannetti spearheaded the transformation of GNC’s PR strategy, resulting in an impressive 190 earned stories and over 874 million earned impressions. She also played a pivotal role in revamping GNC’s LinkedIn strategy, achieving substantial improvements in page engagements, impressions, and total page views.
Loyalty Enhancement: Mannetti’s focus on enhancing customer loyalty translated into significant achievements, including the growth of total Loyalty members by over 1.2 million and the highest satisfaction rate to date among myGNC Rewards members based on 2022 customer data.
Business and People-Centric Success: Through Mannetti’s leadership, marketing initiatives drove an impressive 749,000 incremental new customers in 2022. Her efforts in fostering collaboration between merchandising, marketing, and store experience teams resulted in enhanced integration and connectivity.
Team Empowerment: Mannetti’s commitment to team development and enhancement is evident in the successful establishment of strategic marketing functions and the strengthening of marketing leadership. This includes strategic hires and a significant 40% growth in the Creative team to take on more internal brand work.
Mannetti’s journey at GNC began in 2019, and her rapid promotion to vice president of marketing is a testament to her exceptional contributions. Her visionary leadership and forward-thinking approach have played a pivotal role in redefining GNC’s brand and driving transformative business outcomes while her ability to seamlessly intertwine marketing prowess with strategic business initiatives highlights the profound impact that women leaders like Mannetti are making in the realm of brand marketing.
Congratulations to Lauren Mannetti for her remarkable achievements and her unwavering commitment to reshaping the future of GNC and the broader industry.