5 things you must do before implementing AI at work

Deciding to use an artificial intelligence platform isn’t as simple as just signing up for a platform. To maximize the tool’s potential, an organization needs to consider a range of other factors – from when and when not to use it, to the impact on staff to broader ethical concerns.

“It’s really (about) developing what I would call responsible AI,” said Jeff Willinger, director of digital experience and AI for Withum, an advisory and public accounting firm.

Willinger was part of a panel during Ragan’s recent AI for Communicators Virtual Conference. As part of the discussion, he outlined a series of best practices for organizations looking to onboard these types of tools successfully.