Who should be the voice behind corporate tweets?
This is a popular question kicking around the PR world: Should an organization’s Twitter account be the brand or an actual employee of the company? “Brands have one uniform voice,” Danielle Cyr wrote for PRBreakfastClub . “They don’t have to recreate their Twitter handle when an employee leaves or risk one employee’s voice or personality turning off potential consumers. But can a brand build relationships as effectively as [personalities] of the Twitterverse?̶…
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.