How is Carnival handling ‘vacation from hell’ reports?
Thousands of passengers poured off the Carnival ship Splendor on Thursday after three days stranded at sea without power. What was the reaction? “This is a vacation from hell,” a passenger told London’s Daily Mail . How’s the crisis PR been for Carnival? Not bad, actually. For instance, a CNN story said passengers gave “mixed reviews” of the experience. It quoted one person as saying it was “fun.” Of course, another man told CNN the experience was …
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