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The Department of Justice gathered a wide swath of call records from the office phones of as many as 100 Associated Press reporters and the personal phones of some others, and the AP is steaming mad about it.
5/15/2013 1:46:07 PM
Following the recent disaster, retailers and marketers alike are scrambling to defend both their labels and their brands. Will consumers take their money elsewhere?
5/9/2013 1:47:59 PM
The ad depicts an injured white woman identifying a suspect out of a lineup of black men; dubbed ‘most racist commercial in history.’
5/3/2013 1:48:59 PM
Critics hammered Epicurious last week for its insensitive tweets regarding the Boston Marathon bombing. Its response left much to be desired, author says.
4/24/2013 1:49:40 PM
Despite overwhelming support from social media users, A.J. Clemente was fired after his on-air gaffe. Worst first day ever?
4/23/2013 1:54:46 PM
Several major news outlets blew it on Wednesday, falsely reporting that a suspect had been arrested in the Boston bombing. Here are more famous flubs.
4/19/2013 1:53:37 PM
Reporters don’t want your off-topic pitches when they're covering a major news event. Such times call for a pause for PR, the author says.
4/19/2013 1:49:32 PM
Start by acting like a human, not a marketing robot.
4/17/2013 1:54:29 PM
One PR firm owner in Boston worried for the safety of her employees; others nationwide advised clients to halt their social media efforts.
4/16/2013 1:59:07 PM
Severe weather this week is a reminder of the importance of measured communication. Crying wolf will turn your audience away—and possibly endanger their lives.
4/12/2013 1:52:30 PM
The Royal Bank of Canada is taking serious flak for its outsourcing.
4/11/2013 1:54:56 PM
Unfortunately, this isn’t a belated April Fools’ joke.
4/2/2013 1:59:35 PM
A Vanity Fair interview with the pop star is a disaster for her image as America’s Sweetheart. PR professionals explain the way forward for Swift.
3/8/2013 2:54:04 PM
The much-maligned actress apologized for the dress she wore to the Academy Awards on Sunday. What’s the deal? Why is she so hated?
2/28/2013 2:53:38 PM
A number of brands flooded Twitter with messages related to the Academy Awards last night—some of those tweets rubbed consumers the wrong way.
2/26/2013 2:49:19 PM