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The airline posted a photo of a woman with a toy airplane coming out of her privates in response to a customer question. It has deleted the tweet and said it’s investigating what happened.
4/15/2014 1:59:56 PM
After a popular Twitter user who later claimed to be a teenage girl tweeted that she was a terrorist planning a June 1 attack, the airline said it contacted the FBI. (Updated)
4/15/2014 1:52:43 PM
Twitter is changing its profile pages to include larger header images and other new features. Many are comparing it to the look of Facebook. Here’s a breakdown.
4/15/2014 1:51:03 PM
Negative reviews, untrue comments, and trolls are pushing their way to the top of search rankings. Here's how to clean up what's being said about you online.
4/14/2014 1:45:27 PM
The days of telephoning a reporter and cold pitching are pretty much over, but that doesn’t mean the phone isn’t still part of the process. You just have to know when to use it.
4/11/2014 1:47:22 PM
Recent studies show that engagement on Google+ brand posts is high, despite the social network’s reputation as a ‘ghost town.’
4/11/2014 1:45:30 PM
While each audience is different, you can use this infographic as a general guide.
4/10/2014 1:45:37 PM
As Facebook rolls out its newest version of Timeline to businesses, it wouldn’t hurt to make these changes to your page.
4/8/2014 1:49:00 PM
IBM’s manager of ecosystem development and social business explains that ‘social business’ it isn’t the same thing as social media—and how it and PR can go hand in hand.
4/4/2014 1:51:27 PM
The ubiquitous online variations on a theme are not only terrific for expressing what your cat's really thinking. There's great potential for helping your marketing message go viral.
4/3/2014 1:49:36 PM
Eat24, an online repository for restaurant menus and coupons, says Facebook is just too pushy and mercurial. Facebook responded looking to make up.
4/3/2014 1:45:53 PM
Making your blog successful isn’t just about stuffing it with new content, and if you are adding new content, it needn’t always have your byline.
4/1/2014 1:50:14 PM
Outsourcing social media can save you a lot of time and stress, but only if you keep these pointers in mind.
3/31/2014 1:54:08 PM
The various social media options brands have all have something to offer, but a corporate blog is the hub through which everything else flows.
3/31/2014 1:46:25 PM
Think LinkedIn is just a job-hunting site? Wrong. You'd better figure it out as a tool for reaching the media, because your competitors already have.
3/31/2014 1:45:47 PM