Today, the first full day since Google Reader shut down, is a big day for Feedly. Lots of news outlets, including PR Daily, recommended the RSS tool as a substitute for Google’s defunct service.
Feedly’s social media team isn’t celebrating, though. Instead, it’s staring down a whole bunch of tweets that look like this:
Feedly’s own Twitter feed is one long string of apologies going back to the wee hours of Tuesday morning. Most of its replies direct users to a blog post explaining a bug in Feedly’s mobile app that hinders users from logging in. The post states that Feedly did find a fix for the bug and issued an update:
“This new version has been published to the Google Play store and should be available within minutes. This new version has also been submitted to Apple for review. It will take up to 7 days for Apple to review it. We are very sorry for the inconvenience.”
Feedly was so quick to reply with apologies that it even answered a competitor at one point:
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At least some users who were seeing “over capacity” messages were spinning things in a positive way: