Crisis Communications Archives

Jess Zafarris

Adjacency and ripple effects: Thinking dynamically in the face of crisis

How to think about crises—whether they’re yours or that of another organization.

Casey Weldon

Social media has made the spread of misinformation more prominent than ever.

Allison Carter

And what’s next in this evolving PR discipline.

Casey Weldon

Year-round communications helped develop ‘source of truth’ as situation unfolded.

Ragan Insider | Casey Weldon

Clear, concise internal messaging can prevent the organization from sharing bad info.

Ragan Insider | Casey Weldon

Crisis plans must remain flexible in unique situations.

Casey Weldon

Transparency is key.

Jess Zafarris

Mercedez-Benz’s Christina Frantom offers up her best tips for internal and external comms practices during hot election seasons.

Allison Carter

Most think they’re prepared — but haven’t made plans in crucial areas.

Allison Carter

Tractor Supply Company, John Deere and Harley Davidson have all faced major pushback. Don’t be caught off guard.

Allison Carter

Be on the lookout for these reputational risks.

Kennyatta Collins

The tech company bungled their rollout of a new terms of service.

Ragan Insider | Callie Krosin

A case study from the PR Daily Media Relations Conference